Privacy policy

The data controller is:

We process personal data in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), the legislation of the Republic of Cyprus applicable to personal data protection, and other applicable European legislation.

Depending on how you interact with olé, we may process the following categories of data.

If you email us or use the contact form

We may process:

• your email address;
• your name, when you provide it;
• the content of your communication;
• the enquiry type and form language, when you use the form;
• any other information you choose to provide voluntarily.

We recommend that you do not provide personal information that is unnecessary for handling your enquiry.

If you request a guide or free content

When you request the free guide through the form, we will process:

• your email address;
• your chosen guide language, Spanish or English, and the form language;
• the date and time of acceptance, and the text and version of your marketing consent;
• the technical information strictly necessary to manage the request and delivery.

We use Emailit to send you the guide in your chosen language and store your subscription and marketing consent details.

To request the guide, you must explicitly tick the box to subscribe to promotional emails from olé. This checkbox is required and is not preselected.

The contact form is separate: sending an enquiry does not subscribe you to promotional communications.

Technical data

When you visit byole.com, certain technical data may be processed automatically by the systems needed to provide and protect the service, such as:

• IP address;
• browser type;
• device and operating system;
• date and time of access;
• pages or resources requested;
• information relating to errors, operation and security.

Responding to your enquiries

We will use the data you provide when contacting us to handle and respond to your communication.

The legal basis may be taking steps at the data subject's request prior to entering into a contract, where the enquiry relates to a potential commercial relationship, or our legitimate interest in handling communications we receive.

Sending you a guide or content you have requested

If you provide your email address specifically to request a free guide or another resource from olé, we will use that address to manage your request and send you that content.

The legal basis will be managing the request made by the user.

The guide form includes an explicit checkbox to accept the promotional subscription, in addition to accepting the privacy policy.

Marketing communications

We will use your email address to send promotional communications from olé based on the consent you give by ticking the relevant checkbox in the guide form.

You can withdraw that consent at any time by emailing info@byole.com.

Operation and security

We may process certain technical data to:

• provide the Website properly;
• ensure its security;
• prevent misuse;
• detect technical problems;
• maintain the stability and availability of the service.

The legal basis is our legitimate interest in operating and protecting byole.com properly.

Currently, olé does not use analytics tools intended to track users or advertising pixels.

We also do not carry out profiling or make automated decisions that produce legal effects or similarly significantly affect users.

If this changes, we will update this Policy and, where necessary, obtain the relevant consent beforehand.

Data relating to enquiries will be retained for as long as necessary to handle them and, afterwards, for the periods necessary to meet any legal obligations or liabilities arising from the communication.

Subscription and consent details are retained to manage the promotional communications accepted in the guide form and keep a record of that acceptance.

Technical data will be retained only for as long as necessary for the relevant operational, security and diagnostic purposes.

Where processing is based on your consent, you may withdraw it at any time.

We do not sell or trade personal data.

To provide our services, we may use technology providers acting on behalf of CYBERACE LTD, who will only have access to the data necessary to provide their services.

Lovable
Used to host byole.com.

Dinahosting
Provider of the byole.com domain and the email service associated with that domain.

Emailit
Used to send the guide and contact form messages, manage the promotional email audience and store consent details.

Cloudflare Turnstile
Embedded in the guide and contact forms to verify requests and reduce spam and automated submissions. This verification involves Cloudflare processing technical data.

These providers will process information in accordance with their respective roles and the data protection obligations applicable to them.

Data may also be disclosed to public bodies or authorities where there is a legal obligation to do so.

Some technology providers may process certain data from countries outside the European Economic Area.

Where processing involves an international transfer of personal data subject to the GDPR, the safeguards required by applicable legislation will be used, such as a European Commission adequacy decision or Standard Contractual Clauses, where appropriate.

byole.com includes links to third-party services and websites, such as Google Maps, official bodies, businesses and social networks.

Maps, businesses, official bodies and social networks are provided through external links. Cloudflare Turnstile is embedded in the forms, as explained in the providers section.

Once you leave byole.com and access an external website, the processing of your data will also be subject to the terms and policies of the relevant third party.

Information about cookies, local storage and similar technologies is available in our Cookie Policy (Opens in a new tab).

You can also read our Legal notice (Opens in a new tab).

We currently do not use advertising or user tracking cookies.

In the circumstances provided for by the GDPR, you may exercise the following rights:

• access to your personal data;
• rectification of inaccurate data;
• erasure;
• restriction of processing;
• objection;
• portability, where applicable;
• withdrawal of consent, where processing is based on it.

To exercise your rights, you can write to: info@byole.com

We may request additional information where reasonably necessary to verify the identity of the person making the request.

If you believe that the processing of your personal data infringes applicable legislation, you have the right to lodge a complaint with a data protection supervisory authority.

As CYBERACE LTD is established in Cyprus, you may contact the competent data protection authority of the Republic of Cyprus:

Office of the Commissioner for Personal Data Protection

Where appropriate, you may also contact the data protection authority for your place of habitual residence within the European Union.

byole.com is not specifically aimed at minors, and we do not intend to knowingly collect their personal data.

If we discover that a minor's personal data has been provided without an appropriate legal basis, we will take the necessary steps to delete it.

We apply reasonable technical and organisational measures proportionate to the risk to protect data against loss, alteration, unauthorised access or improper disclosure.

However, no system connected to the internet can guarantee absolute security.

We may update this Policy as a result of changes in legislation, technology or the features of byole.com.

The current version will always be the one published on the Website, showing the date of its last update.

For any questions about privacy and data protection, you can contact us at:

info@byole.com